The Impact of Robotic Process Automation in Shared Services

Abstract

In an era of constant innovation and technological adaptation, this article introduces the idea of Robotic Process Automation (RPA), a technology that companies are increasingly using in this process of technological innovation and adaptation. Process Automation and Robotics have sparked a lot of corporate interest and are widely used in a variety of industries. RPA is rapidly becoming a vital tool for companies that want to streamline their processes, increase production, and reduce expenses.

The aim of this study is to understand how this technology is being used in Shared Services companies and what advantages and disadvantages RPA can bring them, as well as its potential effects in the future.

The implementation of robotic process automation in Shared Services provides increased productivity and process optimization, improving work quality and efficiency.